Common Questions
Q) Where are the tools made?
A) All of our tools are designed, engineered and assembled in our premises in Nottinghamshire, England. We manufacture most components using our own machinery, outsourcing only a few parts that we can not make in-house, such as the spirit bubbles in our rafter squares. We do not import products and 're-badge' them. Instead we prefer to create high quality, British-made tools.
Q) Where do you ship to?
A) We currently ship directly to customers in the UK via our website.
International Orders
Please visit www.trigjig.us for the US and Canada, check out our authorised international resellers below or contact your usual tool supplier if you don't see a store in your region.
Ireland - https://www.dargantools.com/
Norway - https://thehammerstroke.com/
Benelux - https://www.gereedschappro.nl/
Australia - https://www.ttechtools.com.au/
New Zealand - https://www.sigtools.co.nz/
Germany - https://www.v-toolstore.com/en/
International - https://www.tftools.com
Q) I ordered Express Delivery, when will my order arrive?
A) Orders placed before midday will be sent the same day and should arrive within 1-2 working days (UK mainland only). Every attempt will be made to send orders the same or next working day, however this is not always possible during peak season or when due to delays outside of our control. Express Delivery does not guarantee next working day delivery and we cannot be held responsible for delays incurred by the courier.
Q) How to I return an item?
A) If you decide to return your purchase you can send it back to us for a refund. Please note that items returned should be unused and in the original packaging. A 15% restocking will be due on all non-fault returns. Please note Express Delivery and over-sized delivery fees are non-refundable as these are charged by third parties. Return shipping costs are the responsibility of the customer.
Q) Where can I buy TrigJig tools in the UK?
A) You can purchase TrigJig tools direct from us via www.trigjig.co.uk or via TF Tools
Q) Where can I get help with my purchase?
If you have a technical query or can't find the details you are looking for. Send us message to helpdesk@trigjig.com or via our social media pages.